Do you ever facing this problem:
“Your Samsung TV is Showing – Unable to Connect to Samsung Server Please Try Again.”
Your Samsung TV is constantly showing you this error message. This clearly states that your Samsung TV is Unable to Connect to Server, because of a Network Connectivity Issue.
The problem here is an Internet connection error, like a server down or overload problem. Else, it can be system related problem like due to any Bug, Lag, or Due Uncleared Cache this is happening.
Here are a few troubleshooting methods you can employ to resolve this Samsung server connectivity issue.
Table of Contents
5 Easy Ways To Fix: “Unable to Connect to Samsung Server” Error
#1. Check Server Issue
Generally, this problem occurs due to an issue with your web server. So first check your Internet Server, you can call your internet service provider, check the router, or LAN Cables.
Maybe there is a Temporary Internet Service Shutdown for Server Maintenance.
If this is the cause it will be resolved as soon as the Server will back.
#2. Unplug Router and TV
Many times while operating our devices, they create temporary files called cache. Because of this cache, the system speed can decrease and problems like this can occur.
If this is your problem, there is a very straightforward solution you can perform.
- Unplug your Samsung Smart TV.
- Unplug your Router.
- Then, you can wait 5 Minutes.
- Start your devices again.
Of course, this method possibly helps to resolve this ‘Unable to Connect to Samsung Server’ problem without getting into any trouble.
#3. Log out, and Log in Again on Your Samsung Account
Many times this issue happens because sync is disabled, and that’s why the system couldn’t sync and show that error message, this could be resolved by signing in again.
This will automatically enable sync, and your issue would be resolved.
Steps to Sign out and Sign in again on your appropriate Samsung Account –
- From Menu, go to Settings.
- Now, In settings go to General > System Manager.
- From System Manager, select Samsung Account > My Account.
- Then, go to your account, press select, and log out from it.
After logging in, just unplug your TV, or Reset it, then log in again.
#4. Reset – Samsung TV
For many users, frustrated with this problem, this could be your solution. Resetting device, clearing the cache, and automatically enabling sync and many times, connection issue occurs due to system bugs, Reset can help you to resolve it.
Factory Reset – Samsung TV
- Go to Menu by pressing Home Button.
- You can Navigate to Settings > Support > Self Diagnosis > Reset Smart Hub options here.
- Then the PIN will be asked, if you haven’t set any pin, 0.0.0.0 is a Default Pin.
Follow the instructions, shown on your screen.
By doing this you would successfully reset your device without getting into any issues. Now, you can check if the issue is still there or resolved.
#5. Update – Samsung Smart TV
Many times there are bugs and lags on the system, and that type of issue can happen. When the company notices it, they fix this issue on the latest update.
If you haven’t downloaded the latest update, you can check and download it and this could resolve this ‘Unable to Connect to Samsung Server’ issue.
Update – Samsung TV
- First of all, you can press on the Home Button and then go to the Settings page.
- Then Navigate to Support > Software Update.
- Now, enable Auto Update.
- Then select Update Now.
After clicking on Update Now, the TV will scan for the latest updates, and if updates would be available you can update to the latest version that could definitely resolve your issue.
So, These were some basic troubleshooting methods, which can resolve the Unable to Connect to Samsung Server issue.
Although if any of the methods aren’t working, you can call the Samsung customer service or email them regarding the issue.
Contact Samsung Customer Support – https://www.samsung.com/us/support/contact/
Thanks For Reading!
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