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Query – Cash App Payment Completed But Not Received
Solution –
When Cash App says that the payment is completed, that means that the amount is successfully sent.
But if you haven’t received it yet or the receiver hasn’t received it, that means you have paid to a different phone number, Cashtag, or email address.
In that situation, the only thing you can do is to ask the wrong receiver to send it back and say that you have done that payment mistakenly.
To find out to whom you have sent the payment, follow the below steps –
- Open Cash App.
- Next, You can go to the “Activity” Tab.
- Make sure once when your payment is already completed or pending.
- If Payment is Pending, it will take some time to receive money.
- If Payment is Completed, check whom you have paid.
Although if they refused to send money back, or you can’t contact them, simply raise a complaint in Cash App’s Customer Service Support.
Here is how to raise a complaint about missing payment
- First of all, You can go to the Cash App.
- From this App Home Screen page, you can simply tap on the Profile icon here.
- From next, you can scroll down and then select the Cash App Support option here.
- Then, all you need to do is just tap – Something Else here.
- Finally, You can navigate to your issue and tap on – Contact Support.
You can also call the Cash App Representative, and tell him about the issue, here is the phone of Cash App Support – 1 (800) 969-1940
To raise the issue you can also go to the following link – https://cash.app/help
Related – To Learn How to get a cash app card under 18?
Additional FAQ
1. How Long Does it Take to Receive Money on Cash App
Usually, the payments made on Cash App are instant, there isn’t much delay. However, if the payment is showing in pending payments in the activity tab, that means it will take some time to complete the payment.
This occurs due to some errors, it will usually take some minutes to complete the payment.
However, If it’s taking more time and you want to quick resolution then you can directly contact the appropriate Cash App’s Customer Support.
2. How do I Know If Someone Received My Cash Payment
You can know this by going to your activity feed, if payment is shown under the completed tab that means payment has been received by the receiver.
If it comes under Pending Payment, that means the receiver hasn’t received the money yet.
It will take some more time to complete the payment.
3. Why Does Cash App Say My Payment Will Be Deposited Shortly
If a Cash App says ‘Payment Will Be Deposited Shortly’ that means, the payment you have sent has been stuck in the system, you don’t have to worry, In the meantime, Cash App will deposit your payment shortly, if it fails the amount will be refunded.
4. My Cash App Money Disappeared
To check out where your money has gone, you should first check your activity feed.
If you still cannot find where your money has gone, then you should contact Cash App Customer Support, and Describe your Issue to them.
Cash App Customer Support Contact No. – 1 (800) 969-1940
That’s it for this Cash App Blog, I hope the solved your – Cash App Payment Completed But Not Received Problem…
Thanks For Reading!
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