Choosing the right apps and platforms to do business is directly related to how efficiently and effectively teams collaborate and communicate. Selecting well-suited apps can help you and your team get more done in less time. Meanwhile, when you choose poor tool selection that can slow down workflows and create bottlenecks that negatively affect productivity.
When it comes to business communications, email is still an important pillar of communication. This is why the business email app you use should be one of the most carefully chosen tools in your toolkit. For modern teams, a conversational email app can significantly contribute to focused communication and collaboration. This is why more and more businesses are turning to conversational email to optimize workflows.
Table of Contents
What Is Conversational Email?
Conversational email is a term coined by Spike, the world’s first conversational email app.
What it means is that the app syncs with your business’s email provider platform. The perform example such as Gmail. It turns your traditional email threads into chat-style conversations.
In other words, when you send or receive a new message, you see it within the app as an instant message-style bubble instead as part of a long, cluttered email thread.
Seven Benefits of Using a Conversational Email App (Like Spike)
#1. Removes Email Thread Clutter
The primary goal of using a conversational email app is to remove the clutter. It makes traditional email threads so hard to read, such as repetitive intros, signatures, and other content usually found in standard professional email formats.
This makes emailing back and forth faster. In addition, it makes it easier to find important information. Overall just improves the emailing experience for professional teams.
#2. Makes Emailing Flow More Naturally
Conversational email also removes the stiff formalities of traditional professional emails. It makes email conversations flow as naturally as an instant messenger chat.
Essentially, using a conversational email app humanizes business emailing. It allows people to communicate more naturally and say what they really mean. So that ultimately contributes to productivity and efficiency.
#3. Includes Other Ways To Communicate
Spike’s conversational email platform also includes other built-in ways to communicate, such as group chat, voice notes, and even video conferencing.
Sometimes a text-based message isn’t enough. And having these other communication options at your fingertips in the same email app makes it much easier to jump seamlessly between different modes of communication. So it makes without having to switch to other apps and platforms.
#4. Unifies Email and Chat
Email and chat are the two main forms of text-based communication that professionals use in today’s digital-first age of business. So it makes sense that they should be done from the same app.
Since conversational email converts traditional email threads into chat-style conversations, as well as includes other forms of built-in chat, it unifies email and chat and eliminates their major differences, allowing you to simply talk and get the job done!
#5. Improves Collaboration
As a matter of fact, Without communication, there is no collaboration. And using a conversational email app to do business is one of the best ways to optimize your team’s communications and improve collaboration.
Not only does a conversational email app like Spike centralizes your communication channels in a single space. But it also functions as an all-in-one workspace. Moreover, It provides other ways to collaborate such as collaborative docs, to-do lists, and more.
#6. Prioritizes Emails Intelligently
Even with the sorting filters that popular business email platforms offer, things like newsletters, notifications, and promotional emails can still quickly fill up your inbox.
Conversational email offers smart priority inbox sorting. That automatically puts the most high-priority messages in front of your eyes first. And puts the low-priority stuff to the side. So you can deal with it when you have time.
#7. Reduces Context Switching
This last benefit of using a conversational email app for your business we’ll mention is one of the most important: it reduces context switching.
Context switching is a term for the time you spend toggling back and forth between different apps, tools, and screens throughout the day.
Although the amount of time it takes to switch from an email app to a team chat app to a video meeting platform. For example, might not seem that significant, but It actually adds up to quite a significant number of hours overtime — hours that could be spent on important tasks.
Conclusion
By using a conversational email platform, such as Spike you can drastically reduce the number of apps and tools you need to communicate and collaborate with your team and even with external collaborators. Thereby putting all the time you used to spend switching contexts back in your pocket.
See Also…
7 Easy Fix: Could Not Communicate with Your Chromecast(Opens in a new browser tab)
