In this article, we will talk about what to do when Amazon Alexa seems to be having trouble understanding your request. In fact, Alexa is Amazon’s voice-activated assistant, which works with Amazon devices including the Echo range of gadgets. Alexa can respond to inquiries, provide weather and traffic updates, play media stories, make calls, play music, manage your shopping list, and make Amazon purchases, among other things. While Alexa is generally trustworthy, problems can happen from time to time, and consumers receive the warning, I’m sorry, but I’m having some difficulty understanding you currently. Please try again later.
Here’s what’s causing the issue and how to repair it so Alexa can go back to work.
Table of Contents
How do you get Alexa to understand your commands again?
1) If necessary, reboot it
If you’re unable to get it to understand, unplug the loudspeaker from its power supply, either the electrical outlet or batteries. And then wait for some minutes before you reconnect Alexa. And wait again for the bright blue light to stop circling before trying to talk to her again.
2) Examine the situation thoroughly
It simply will not work if the Wi-Fi Alexa isn’t linked with the network. This means the system is not able to function normally if your internet service is down. Make sure that other devices, along with your computer or desktop, can access the internet. If it doesn’t work, try restarting your connection and speaking to Alexa after another few seconds.
3) Consider If Alexa is linked to a Right Connection
1) First of all, You can open your phone’s Alexa app and search for “Alexa” in the search field.
2) Devices to Locate.
3) Then, you can choose Echo.
4) Check to see if the Wi-Fi network that can link with the correct one.
5) If not, tap Change and continue the instructions displayed on the screen.
4) Get Alexa a Little Closer to the Network
Place the Amazon Echo near your router to find out if this is the case. Once it works, you may need to keep your Alexa in the same location or relocate the router.
5) Examine the operating systems to see if it is updated
Alexa links to its networks regularly to search for software upgrades. Your gadget may be having trouble responding since it wasn’t able to get the most latest release. The quickest way to get Alexa to monitor for updates is to hold the mute button for approximately 30 seconds. The device is linked to the server when the red light fades out and the blue round light shows.
6) Try performing a factory reset
In the worst-case scenario, you may perform a factory reset here. This will clear all of your saved schedules, reminders, and notifications, as well as reset the device to its default settings. Nevertheless, it might be your best option to get the system back up and running.
7) The source is the only way to go if all else fails
If your Alexa has still been having trouble understanding after following all of these procedures, the problem may be with Amazon. You can use a trusted source and see whether Amazon servers are unavailable, or you can contact Amazon help through their webpage.
