How To Fix “This Account Can Not Use WhatsApp” Problem?

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How To Fix "This Account Can Not Use WhatsApp" Problem

Whatsapp is undoubtedly one of the most used applications globally, and almost every smartphone user uses it. It is very easy to make an account on Whatsapp, but what if the application shows “this account can not use Whatsapp“?

Surely, you will get serious after seeing this message because it simply means you can’t use WhatsApp for that particular number. So here we will talk about why you were seeing this message and how to fix this. So, let’s move into it.

Why is WhatsApp showing “This Account Can Not Use WhatsApp”?


Though it is very rare, there are multiple reasons behind this message. No matter what the reason is, one thing is sure: you have to be patient.

Below are some reasons:-

#1. Violation Of Whatsapp Policies


If you have violated any or multiple Whatsapp policies, Whatsapp will ban your account, and this message will appear. Currently, Whatsapp is very strict with its policies, and thus, it monitors suspicious activities strictly. Please read carefully the WhatsApp Terms of Service here.

#2. Mass Reporting Against Your Account


Yes, if your account is mass-reported by many people in a short span of time, WhatsApp may temporarily ban your account. In this case, a message stating you are not allowed to use WhatsApp will appear.

#3. Technical Reasons


Technical issues are very common with any application, and so this message may be the outcome of any technical issues. We will below elaborate on some technical issues behind this and also suggest ways to solve them.

3 Ways To Fix This Account Can Not Use Whatsapp


Here are three accurate and simple ways to solve this issue. Most importantly, all these ways are easy, and you have to follow just a few steps, and no extra application, software, or tool is needed. Let’s move into it.

#1. Update Your WhatsApp


We have discussed the technical issues above. So, most often, if you are using an outdated version of WhatsApp, you will face multiple issues, including account-related issues. So, update your Whatsapp to the latest version, and the message stating this account can not use Whatsapp may disappear.

Now, if you are unaware of the technical issue, just wait until the message disappears. If the issue persists, then the problem is not technical. So, for that, move to the next solution.

#2. Contact Whatsapp Help Center


If your app is showing the help option, go to that or follow the below steps to contact the WhatsApp Help Center.

Step-1: First of all, You can open this URL– https://www.whatsapp.com/contact/?subject=messenger.

Step-2: Then, You can enter the details and your issue and proceed to the next step. Whatsapp will raise a help request and will inform you regarding the solution.

You can also write a mail to support@whatsapp.com and elaborate on your issue along with the screenshot. If your account was banned falsely for any reason, Whatsapp will immediately lift the ban. After the ban removal, you can easily register your number again with Whatsapp.

#3. Stop Using Any Third Party Tool Or Application For Whatsapp


WhatsApp evaluates the usage of any third-party application or software with the account as a Policy Violation. So, if this is the reason behind the ban of your account. Just stop using such apps and delete your profile from those accounts. If you do so, WhatsApp will lift the ban from your account.

You can also contact WhatsApp to review your account after uninstalling all third-party applications related to WhatsApp. If they find this true, you can use your account once again.

Wrapping Up


The conclusion or verdict of this case is “this account can not use WhatsApp.” This will appear only if WhatsApp has banned your account for any reason or falsity. Technical issues are rarely responsible for this. But it doesn’t matter because we have told you all the situations behind this along with their specific solution.

So, after knowing the reason and solution, it will be easier for you to solve this issue easily and quickly. However, in most cases, you have to take the help from Whatsapp’s official help center, and thus, you have to wait for the official reply from Whatsapp.

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